Real-time employee feedback for account & sales manager, field service technicians.

Increase retention, reduce absenteeism, and staff turnover. Provide great employee experience for your cable technicians, drivers, sales representatives, onsite service staff and keep your best workers.

Peoplegeist is a software tool

for employees to submit naturally spoken feedback

Was your day productive?

for management to receive structured feedback

Employee feedback report

 

Address day-to-day workplace problems before you experience #workershortage

EUR 50'000

cost per unhappy field service technician

Dissatisfied technicians are associated with more accidents, work defects, and lower productivity (> EUR 30'000/year).

Field service technicians also influence directly the customer experience through the service they provide and their customer interaction.

Unmotivated employees can cause lost customer-lifetime-value because of unfriendly or unmotivated customer experience.

Productivity loss, Lost revenue opportunity from unsatisfied customers come on top of costs for recruiting and training that come with employee turnover.

 

What makes Peoplegeist work

Peoplegeist offers an employee-experience solution with the right feedback-channels, feedback format and automated analysis for outside sales and field service technicians.

1. Lets employees say it in their words

Was your day productive?

  • Unrestricted feedback
  • No need to write "proper" english
  • Let's employee speak in their native language (Multi-language).

2. Lets employees give feedback on the channels they already use

QR-Code

Pin-up QR-Codes. For everyone to scan.

Open API

Integrate with existing tools

WhatsApp

Use their favorite chat app

Beekeeper

The leading communication tool for frontline workers.

SMS / Texting

Independent contractors? Texting never fails.

MS Teams

Give feedback via MS Teams Bot

Kiosks

Put up tablets for everyone to use

Slack

Use bots to interact

3. Automatic comment analysis with NLP/ML

Highlighting the topic and the concrete problem to understand the reasons behind.

Couldn't make as many customer visits as I wanted because I was stuck in traffic because of construction work. The route-planning app is useless without live-traffic updates

Topics last month

4. Respond to employees - No more "nothing happens"

Long day again because job-scheduler arranged appointments with road detours.

We bought a new job planning software that supports live traffic update. We hope to roll it out soon.

  • Respond to employees, tell them the actions you're taking
  • Show everyone their feedback has value
  • Institutionalize real feedback-action culture
 

Made for enterprise

....builtin integrations with your HR/messaging systems

SAP SuccessFactors, Office365, MS Teams, Slack, Outlook, API, ...

Contact us to learn more about integration options

 
 

Want to learn more?
Contact us