Real-time employee feedback for retail employee, sales associate, store workers.

Increase retail employee retention, reduce absenteeism, and staff turnover. Provide great employee experience for your sales associates, cashiers, shop and store workers to keep your best employees.

Peoplegeist is a software tool

for employees to submit naturally spoken feedback

How was your shift today?

for management to receive structured feedback

Employee feedback report

 

Happy retail staff = happy customers

EUR 20'000

cost per unhappy retail employee

Happy employees are the driver in the retail business to deliver a great customer experience.

Unmotivated employees can cause lost returning customers because of unfriendly or unmotivated customer experience.

Lost revenue opportunity from unsatisfied customers comes on top of costs for recruiting, training and productivity loss that come with employee turnover.

 

What makes Peoplegeist work

Peoplegeist offers an employee-experience solution with the right feedback-channels, feedback format and automated analysis for retail and non-desk employees.

1. Let employees say it in their words

How was your shift today?

  • Unrestricted feedback
  • No need to write "proper" english
  • Let's employee speak in their native language (Multi-language).

2. Lets employees give feedback on the channels they already use

QR-Code

Pin-up QR-Codes. For everyone to scan.

WhatsApp

Use their favorite chat app

Beekeeper

The leading communication tool for frontline workers.

SMS / Texting

Independent contractors? Texting never fails.

Kiosks

Put up tablets for everyone to use

Open API

Your pos, shift-app or existing tools

Slack

Use bots to interact

MS Teams

Give feedback via MS Teams Bot

3. Automatic comment analysis with NLP/ML

Highlighting the topic and the concrete problem to understand the reasons behind.

Today again we had barely time for our breaks. There were so many customers and so few of us around. Teamwork is really great and everyone stayed to help but the extra overtime is hard for family life.

Topics last month

4. Respond to employees - No more "nothing happens"

Break room is really messy. I can't really relax there.

Thank you for telling me, we have ordered new furnitures and will increase cleaning frequency of the staff common areas.

  • Respond to employees, tell them the actions you're taking
  • Show everyone their feedback has value
  • Institutionalize real feedback-action culture
 

Made for enterprise

....builtin integrations with your HR/messaging systems

SAP SuccessFactors, Office365, MS Teams, Slack, Outlook, API, ...

Contact us to learn more about integration options

 
 

Want to learn more?
Contact us