Real-time campus visitors and student feedback.

Improve visitor and student experience, understand how your services and educational offers are perceived to improve your reputation and to manage your institutional ranking.

Peoplegeist is a software tool

for visitors to submit naturally spoken feedback

How was your day on the campus?

for management to receive structured feedback

Visitor feedback report

 

Why measure student and visitor experience

Student experience and student outcome are important drivers in institutional rankings and student reviews.

Managing your reputation and academic observability helps you to attract the students that are a good fit for your programs.

Measuring the student experience in real-time allows you to proactively detect and manage issues before they manifest themselves in reviews and recruiter reputations.

Avoid surprises 2-3 years later and manage student outcome proactively

Rankings are typically based on data collected 1-3 years before. Reacting on a low score today means the problems happened 2-3 years before already.

With real-time feedback you can react as problems arise and avoid surprises in 2-3 years.

Student’s employment / professional career

As school administrator you can influence these outcomes by providing a recruiting friendly environment.

Understand how well your university performs in:

  • Prepare students for the application process
  • Provie recruiting opportunities / job fairs
  • Availability of internships
  • Compatibility of academic schedule with practical trainings / internships
  • Alumni support network
  • Skill – market fit

Help your students to excel in the job market right from the get-go.

Peoplegeist allows you to get a simple rating on those dimensions, as easy as a “google 5-star restaurant rating”, and improve on them.

Student & alumni satisfaction survey

Especially professional schools ask current students & alumni about their experience on campus and how well the school prepares them for professional life.

  • Do you offer enough relevant electives at practical hours?
  • Does the academic schedule allow for study experiences aboard or internships?
  • Do students and alumni support each other professionally?
  • Do you have a tight support network?
  • Do you provide counselling for at risk students?

Detect dissatisfaction and issues early on. Take corrective measures right away.

Peoplegeist not only tracks student sentiments but also communicates to the students the improvement measures implemented. This allows you as a school administrator to enter a positive feedback-loop with the student body.

Let students see improvements before they leave the campus dissatisfied.

Turn critical students into advocates

Peoplegeist's micro-polling allows you to enter a dialog with your students by communicating the improvements you made based on their feedback

Turn critical students into advocates and happy students into fans that carry the campus-banner into the world.

Retention & graduation rate

Low retention and graduation rate can be very telling that something is not ideal for many students. Understanding why students can’t reach their aspiration helps you provide a better environment.

Gather feedback in real-time from students with simple “google-star-rating” like questions.

Enter in a real conversation with students through the feedback-loop

Micro-Polling is your real-time student-satisfaction dashboard

No sales manager would wait 3 years for a sales-performance report. As a school administrator, neither should you.

Micro-polling with its integrated feedback-loop is your daily performance dashboard that helps you manage proactively student outcome and student satisfaction.

 

What makes Peoplegeist work

Peoplegeist offers a feedback solution with the right feedback-channels, feedback format and automated analysis for visitors and students.

1. Formless, just natural spoken free-text

How was your visit today?

  • Unrestricted feedback
  • Let's everyone speak in their native language (Multi-language).

2. Let visitors give feedback on the channels they already use

QR-Code

Pin-up QR-Codes. For everyone to scan.

WhatsApp

Use their favorite chat app

SMS / Texting

Independent contractors? Texting never fails.

Kiosks

Put up tablets for everyone to use

Slack

Use bots to interact

MS Teams

Give feedback via MS Teams Bot

3. Automatic comment analysis with NLP/ML

Highlighting the topic and the concrete problem to understand the reasons behind.

I went here to visit my son on his summer programs. The campus is large, with nice buildings and plazas. Not too easy to find parking space for visitors.

Topics last month
 

Made for large institutions

....builtin integrations with your HR/messaging systems

SAP SuccessFactors, Office365, MS Teams, Slack, Outlook, API, ...

Contact us to learn more about integration options

 
 

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